Returns & Exchanges

At iHealth Labs Inc, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn merchandise with original tags attached.

1

Initiate Your Request

Log into your customer account and select the order containing the items you wish to return to generate a unique Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hangtags and labels are intact, and include a printed copy of your RMA form inside the box.

3

Ship the Items

Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized courier location within 7 days of starting the request.

4

Receive Your Refund

Once our quality control team inspects and approves the returned garments, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing